How can we help?

Whether you need help with an existing project, have a technical question, or want to report an issue, our team is here to support you.

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Bug fixes and maintenance

Something not working as expected? Let us know and we'll investigate and resolve the issue.

Updates and improvements

Need new features or changes to your app? We can help plan and implement updates.

Technical guidance

Have a technical question or need advice? Our experienced team is happy to help.

Get in touch

Fill in the form below and we'll get back to you as soon as possible. For urgent issues, give us a call or send an email directly.

team@addjam.com 0141-846-0040

Need ongoing support?

We offer maintenance and support packages to keep your app running smoothly. From security updates to new features, we've got you covered.

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Frequently Asked Questions

I downloaded your app from the Play Store/App Store, but it's not working. What should I do?: Sorry to hear you're having trouble! Please try the following steps: 1) Make sure you have the latest version of the app installed. 2) Restart your device and try opening the app again. 3) If the issue persists, please contact our support team with details about your device, operating system version and a description of the problem. We're here to help!
How do I get support for my app?: You can contact our support team by scheduling a call, sending us an email.
What kind of support do you offer?: We provide bug fixes, maintenance, updates and technical guidance for your app.
How quickly can I expect a response?: We aim to respond to all support inquiries within 24-48 hours. For urgent issues, please call us directly.
Do you offer ongoing support packages?: Yes, we offer maintenance and support packages to keep your app running smoothly. Contact us for more details.

Recent case studies

Here's a look at some of products we've brought to market recently

Food Noise Tracker - Awareness Through Logging

A mobile app that helps people track intrusive thoughts about food. Log the moment, rate the intensity and start spotting patterns. Built with iOS widgets, Apple Watch and Wear OS for logging when it matters most.

Weight Habits - Mindful Eating Without the Tracking Fatigue

Most people know how to eat well. The hard part is staying mindful of it day after day. Weight Habits keeps the awareness going with the smallest possible daily commitment.

Tummy Time - Baby Sensory Play

A sensory play app for babies during tummy time. Built with SwiftUI for iOS and iPadOS, using the camera, accelerometer, touch and sound to create engaging scenes that encourage babies to lift, look and explore.

Your software project is in safe hands

We hold Cyber Essentials Plus certification — the UK government's highest baseline standard for cyber security, verified through independent testing of our systems. It means our infrastructure, devices and access controls are externally audited to protect your project data and intellectual property.